In the pharmaceutical and pharmacovigilance areas, accuracy in translation is vital as it directly impacts patient safety and well-being. Precise translations of crucial documents ensure that patients receive the correct information about their medication and treatment and adverse events are reported clearly and consistently. This clarity fosters trust and enables informed decisions, leading to better outcomes.

Our workflow incorporates stringent quality checks throughout the entire process. As one of the first translation agencies ever certified to ISO 17100, we ensure every translation undergoes independent translation, revision, and quality assurance. Beyond the standard, we offer customizable workflows that can include multiple forward and back translations, user testing, and in-country reviews.

As technology advances, it’s becoming more and more economical to increase accuracy and lower turnaround times. We combine the strongest technologies with human expertise. Our experts take care of checking the subject matter, while our expansive translation technology can cover:

– Terminology management. We build a glossary of your most common terms and check all your translations against this. Specifically against the MedDRA, US and European Pharmacopeia, and the EU’s EDQM Standard Terms database, as well as other authoritative sources.

– Translation memory. A database of everything you translate. It means we can recycle translated text to save time and cost, by checking and retrieving content from all the translations you’ve already done and validated.

– Automation. We can use custom AI models trained on medical texts to automatically OCR and translate, allowing our human experts time to focus on accuracy and ease of comprehension.